Terms and Conditions – Lushanza Website Usage, Products, and Services

Welcome to Lushanza! These Terms & Conditions govern the use of our website, products, and services. By accessing or using our site, placing an order, or engaging with our services, you agree to be bound by these terms. Please read them carefully before using our website. If you do not agree to these terms, you should not use this site.

1. Overview

This website is operated by Lushanza. Throughout the site, terms such as “we”, “us”, and “our” refer to Lushanza. We provide this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of the terms, conditions, and policies mentioned here.

By visiting our site or purchasing any products from us, you agree to engage in our “Services” and be bound by the following Terms and Conditions ("Terms of Service"). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

We reserve the right to update or modify these Terms at any time, and it is your responsibility to check them periodically. Your continued use of or access to the website following the posting of any changes to these Terms signifies your acceptance of those changes.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your state or country of residence.
  • You are legally capable of entering into a binding contract.
  • You are not using our products for any illegal or unauthorized purpose.

You agree not to transmit any viruses, worms, or harmful code, and to abide by all applicable laws in your jurisdiction, including but not limited to copyright laws.

A breach or violation of any of these Terms will result in immediate termination of your Services, including access to our website.

3. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree that your content (excluding payment information) may be transferred unencrypted across various networks, with security measures in place for payment processing.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our service or access to our service without prior written consent.

The headings used in these Terms are for convenience only and do not affect the interpretation of the Terms.

4. Product and Service Information

  • Product Availability: Certain products may only be available exclusively online and may have limited quantities. We reserve the right to limit the sales of products based on customer or geographic location. Availability is not guaranteed and products may be discontinued at any time.
  • Product Pricing: Prices for products are subject to change without notice. We strive for accuracy, but errors in pricing, product descriptions, and offers may occur. If such an error is found, we reserve the right to cancel the order or change the price with prior notification.
  • Product Accuracy: We make every effort to display the colors and images of our products accurately on our site. However, we cannot guarantee that your monitor’s display of any color will be accurate.

5. Orders and Payment

  • Order Acceptance: When you place an order, you make an offer to purchase the product(s) in accordance with these Terms. We reserve the right to refuse or cancel any order at our discretion.
  • Payment Methods: We accept payment via credit/debit cards, PayPal, and other secure payment methods available on our site.
  • Billing Information: You agree to provide current, complete, and accurate billing and shipping information for all purchases made at our store. If there are any changes to your information, you must notify us immediately.

6. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated at checkout based on the delivery location and the size of your order.
  • Delivery Times: Delivery times may vary based on the shipping method and destination. We strive to fulfill orders as quickly as possible but are not responsible for delays caused by external carriers.
  • International Shipping: For international orders, customers may be subject to customs duties, taxes, or other fees imposed by their country’s customs authorities.

7. Returns & Refunds

We want you to be satisfied with your purchase. If you are not, we offer the following:

  • Return Eligibility: Products can be returned within [X] days of receipt, provided they are unused, in original packaging, and with all tags attached.
  • Non-returnable Items: Certain products, such as [insert non-returnable items], cannot be returned due to hygiene and safety regulations.
  • Refund Processing: Refunds will be processed within [X] days of receiving the returned item. Refunds will be made to the original payment method.
  • Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error.

8. Privacy and Security

  • Data Collection: Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you agree to the collection and use of information in accordance with our Privacy Policy.
  • Data Security: We use secure encryption (SSL) for all transactions involving personal and financial data. However, no data transmission over the internet can be guaranteed to be 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policies of these sites before engaging with them.

10. User Comments, Feedback, and Other Submissions

If you send us any feedback, suggestions, or creative ideas, you agree that we may use, copy, or publish them without restriction. We are not obligated to compensate you for these submissions or respond to them. Additionally, you agree that any submissions will not violate any third-party rights or contain harmful content such as viruses.

11. Limitation of Liability

To the fullest extent permitted by law, Lushanza and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the website or any products purchased.

12. Governing Law

These Terms shall be governed by the laws of India. Any disputes or claims arising from the use of our website shall be resolved under the jurisdiction of Indian courts.

13. Modifications to the Service

We reserve the right to modify or discontinue the services offered on our site at any time, with or without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

14. Termination

We may terminate or suspend your access to our services at any time, without notice, if you fail to comply with these Terms of Service.

15. Entire Agreement

These Terms of Service constitute the entire agreement between you and Lushanza, superseding any prior or contemporaneous agreements, whether written or oral, concerning the subject matter.

16. Contact Information

If you have any questions about these Terms or need further clarification, please contact us at:

Lushanza
Email: contact@lushanza.com
Phone: +91 9262319492
Address: Plot No 337, Road No. 16, SBH Officers Colony, Mega Hills, Madhapur, Hyderabad, Telangana 500081.